ALL FREQUENTLY ASKED QUESTIONS

Innovative, portable First Aid and therapeutic icing solutions providing relief and recovery for sore, aching muscles and joints for all body parts, ages, and sizes!
Cold (and Hot) Therapy Compression Sleeve. 360 degree coverage, for easy on the go relief.
Icee Sleeve is the most convenient way to apply cold or hot therapy on your muscles and joints. Simply grab out of your freezer, slide it on your arm or leg, and continue doing what you doing. If you are using your Sleeve for heat therapy, the Sleeve needs be at room temperature before heating in microwave.
MEDIUM: Circumference 7.87’’ - 11’’ (20-28cm) Length 10"(26cm) LARGE: Circumference 10.2’’ - 13.38’’ (26-34cm) Length 10"(26cm) X-LARGE: Circumference 14.17’’ - 18.1’’ (26-46cm) Length 10"(26cm).
To clean the sleeves, we recommend using an antibacterial wipe, apply directly to the fabric and allow the sleeve to air dry before placing back in the freezer.
Yes, it is recommended you keep the product in the bag. The bag is to ensure the sleeve stays dry in the freezer. If you lose or damage the bag provided, any plastic freezer bag will work, or reach out to us for a replacement to make sure the sleeve stays dry in the freezer. 
Our sleeves are not intended to offer support. The compression design is to hold the sleeve in place providing mobile recovery.
Cooling and compression tape that requires no refrigeration and can be kept in sports bag, car or backpack and be ready to use whenever you need it.
IceeNOW Tape is a non-woven spandex. (Contains Latex). Liquid ingredients are a special blend of distilled water, alcohol, menthol, and borneol- designed to create a cooling sensation-similar to that of ice.
IceeNOW’s tape combines cooling with compression which helps speed up recovery time. Wrap around affected area, stretching enough to provide comfortable compression which is not too restrictive. Self-adhesive. Tear or cut after using desired amount. The wrapped area will get colder after about 5-10 minutes, and remain cold for up to 30-60 minutes. The tape works by drawing the heat from the injured area through evaporation- which helps reduce pain and swelling.
Cold Compression elastic bandage wrap that requires no refrigeration and can be kept in sports bag, car or backpack and be ready to use whenever you need it.
IceeNOW is a cotton spandex compression wrap coated with a special blend of distilled water, alcohol, menthol, and borneol- designed to create a cooling sensation-similar to that of ice.
IceeNOW's elasticized bandage combines cooling with compression which helps speed up recovery time. The bandage works by drawing the heat from the injured area through evaporation- which helps reduce pain and swelling.
IceeNOW Wraps can be re-used up to three (3) times. When done using your IceeNOW Wrap, simply put it back in its container with four to five (4-5) tablespoons of water, and seal container tightly (do not refrigerate). After 3-4 times, you can wash and use as a compression bandage.
We generally recommend that IceeNOW Wraps be used as part of an overall treatment regiment (including rest and elevation when called for), and not be used during regular activity. That said, IceeNOW Wraps have been found to be effective when used during periods of light to moderate activity.
No, IceeNOW Wraps are ready for use out-of-the container be. No refrigeration is necessary. Do not refrigerate.
IceeNOW Wraps/Tape are safe and recommended for people age three (3) years and up. IceeNOW is designed for external use only. Avoid touching eyes after handling - best to wash hands after handling. If contents are exposed to eyes, rinse with water and seek medical advice. Do not use on cuts, injured skin, or open wounds. Stop use if irritation occurs, consult a doctor if needed. Not for children under 3 years of age, or people who are incapable of removing the wrap themselves.
IceeNOW is for external use only and is not intended to diagnose or treat any injury, or be at all considered medical treatment. IceeNOW is meant for minor muscle injuries only. If you feel you may have a significant injury, it is important to consult a doctor. IceeNOW should be not be used over wounds or broken skin. Do not touch your face or eyes during or after using IceeNOW (wash hands each time you touch the wrap itself). If contents are exposed to eyes, rinse with water and seek medical advice. Stop use if irritation occurs, consult a doctor if needed. Not for children under 3 years of age, or people who are incapable of removing the wrap themselves. Not for diabetic patients.
IceeNOW is not meant to replace traditional medical treatment, nor is it meant to act as a substitute for a cast, splint, or any immobilization device. IceeNOW is perfect for immediate & effective treatment of inflammation and bruising of muscles, tendons and ligaments.
Our products are intended to be used as post workout therapy. They are not intended to be used during exercise.
IceeNOW products can be purchased on our website by clicking here. Also available through other online retailers such as Amazon.com.
You can expect to receive your IceeNOW products within 5-7 business days. International shipping is available. Please check rates and additional fees at checkout. Standard international shipping duration is 14 to 21 days
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